Policies

Policies

Privacy Policy

1. Introduction
Shirts N Mugs values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

2. Information We Collect

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, and payment information.
  • Cookies: We use cookies to enhance your shopping experience, analyze site traffic, and personalize content.

3. How We Use Your Information

  • To Process Orders: We use your information to fulfill your orders and communicate with you about your purchases.
  • Marketing: With your consent, we may send you promotional emails about new products and special offers.
  • Improving Our Services: We analyze user behavior to improve our website and customer experience.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners to help us operate our store (e.g., payment processors, shipping companies).

5. Your Rights
You can request access to your personal information or ask us to delete or update it at any time by contacting us at info@shirtsnmugs.shop

6. Security
We implement security measures to protect your data. However, please note that no method of transmission over the Internet is 100% secure.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

8. Contact Us
If you have any questions or concerns, please contact us at info@shirtsnmugs.shop

Terms of Service

1. Introduction
These Terms of Service govern your use of Shirts N Mugs’ website and services. By accessing or using our site, you agree to comply with these terms.

2. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others.

3. Product Information
We strive to display our products accurately. However, we cannot guarantee that the colors and images you see on your screen will exactly match the actual product.

4. Orders and Payment
All orders are subject to availability. Prices for our products are subject to change without notice. Payment must be made at the time of purchase through the available payment methods.

5. Shipping and Delivery
Shipping times and costs will vary depending on your location. We are not responsible for delays caused by the shipping carrier or customs.

6. Return/Exchange Policy
Please refer to our Return/Exchange Policy below for details on returns and exchanges.

7. Intellectual Property
All content on this website, including images, text, and graphics, is the property of Shirts N Mugs and may not be used without our permission.

8. Limitation of Liability
Shirts N Mugs is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

9. Contact Us
For any questions regarding these Terms of Service, please contact us at info@shirtsnmugs.shop

Return/Exchange Policy

1. Overview
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer returns and exchanges within 14 days of receipt.

2. Eligibility

  • Items must be in original condition: Unworn, unwashed, and with all tags attached.
  • Customized products: Unfortunately, customized items cannot be returned unless there is a defect.

3. How to Return/Exchange an Item

  • Contact Us: Email us at info@shirtsnmugs.shop with your order number and reason for return/exchange.
  • Ship the Item: Once approved, ship the item back to us using a trackable shipping method. You are responsible for the return shipping costs.
  • Processing: After we receive and inspect the item, we will process your refund or send out your exchange. Refunds will be issued to the original payment method.

4. Refunds
Refunds typically take 5-10 business days to appear in your account, depending on your bank or credit card provider.

5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [your email address], and we will arrange for a replacement or refund.

6. Non-Returnable Items

  • Customized products
  • Items on final sale

7. Contact Us
For any questions regarding returns or exchanges, please reach out to us at info@shirtsnmugs.shop